Bespoke software across the UK and USA
Audley Travel is a growing specialist provider of tailor-made holidays. They needed to be able to deliver a bespoke software application to over a hundred staff members at new offices in the UK and the USA. Total implemented Citrix XenDesktop 7.6 and a NetScaler VPX to deliver applications and data to Audley’s remote users and provide second and third-line Citrix support.
Audley Travel needed to create and deliver a bespoke software application to over a hundred new staff members. This involved rolling out new technology and infrastructure within their business which Audley needed support with.
In theory, this is a simple process but when you dive deeper into the complexities of the task it can seem overwhelming. Total managed to bring the right people to the task and worked with Audley Travel to implement new systems, helping them with onboard 100 new staff members over two sites.
With our expert advice Total supported Audley Travel through every step of this process. Audley Travel has reported an increase in sales and serviced clients due to less downtime and greater accessibility to content and services.
Audley Travel At a Glance
Audley Travel wanted to create and roll out bespoke software throughout the business to all the new staff members. This was an exciting project with a lot of IT assets to manage and a whole new software setup. Audley Travel knew that they were in safe hands when working with Total.
IT Manager at Audley Travel
It's important that we service our systems and keep them stable. We want to ensure that our staff can continue to carry out their day-to-day job. It's important that we avoid downtime as we work 7 days a week, so having the support service from Total is essential.
Now the systems are running in a stable way after the upgrade to Citrix XenDesktop 7.6 and a NetScaler VPX and we’ve got the people working in London and Boston. Sales have gone up and clients are being served - it’s a good testament to how well it works!