IT transformation & Managed IT service
Hireforce needed to improve the stability of its IT infrastructure and
chose Total to transform IT and provide ongoing management
and support. Total created a safe and secure environment within
Microsoft Azure, moved applications and data there, migrated
desktops to Azure Virtual Desktop to improve end-user computing,
and implemented Microsoft Endpoint Manager to provide centralised
device management. Total takes day-to-day care of the management
and support enabling Hireforce to focus on what it does best.
At a Glance
Hireforce is a growing tool and equipment hire business. It provides small tools, such as drills and saws, as well as welfare units, excavators, access platforms and other heavy plant equipment to the UK construction sector. In addition to an expanding chain of local depots, the business offers a national one call service, Hireforce One, providing equipment to customer sites across the UK.
Desktops, and implementing
Microsoft Endpoint Manager
wanted to move IT to a leading
public cloud solution
HireForce needed the ability to support a number of teams in different locations. They need stable IT with
remote support. HireForce had been working with an IT
service provider for several years, using a
smaller cloud data centre for hosting. Whilst
day-to-day support was good, the hosting
environment had proved unstable.
Total proposed moving the cloud hosting to Microsoft Azure, providing a stable, resilient, and recoverable cloud infrastructure, and desktops to Azure Virtual Desktop with an ongoing service to manage it and provide user support.
HireForce now has a stable infrastructure underpinned by Microsoft Azure’s guarantee of at least 99.95% uptime, with data
backed-up and restorable should the need ever arise.
What we were most impressed
with was Total’s ability to make
the switch without having any
problems. For us it felt pretty
high risk, but the whole process
was fantastic. The consultant combined
exactly what we wanted: he
was extremely knowledgeable
technically, able to explain things
to lesser mortals like myself, and
was easy to work with. It was