Administering Microsoft Exchange Server 2016

This course provides the knowledge and skills to install, configure and manage Exchange Server 2016. It covers administering mail recipients and public folders, use of Exchange Management Shell for bulk operations, managing client connectivity, message transport and hygiene, implementing and managing high availability, Exchange Server deployments, implementing backing up DR, maintenance and monitoring practices and administering Exchange Online in an Office 365 deployment.

Who's it for?

This course is designed for experienced system administrators or analysts that wish to develop the specialist knowledge to be an enterprise-level messaging administrator. Experience of previous version of Exchange is not required. The course is also suitable preparation for those wishing to take the certification examination 70-345: Designing and Deploying Microsoft Exchange Server 2016, which forms part of MCSE: Microsoft Exchange Server 2016 certification. 

Key objectives

After attending this course a delegate will be able to:

  • perform deployment and basic management of Exchange Server 2016
  • manage Exchange Server 2016
  • create and manage various recipient objects in Exchange Server 2016
  • use Exchange Management Shell to create and manage recipient objects in Exchange Server 2016
  • automate Exchange management procedures with Exchange Management Shell
  • configure client connectivity to Exchange Server 2016 and manage client access services
  • implement and manage high availability
  • implement backup and disaster recovery for Exchange Server 2016
  • configure message transport options
  • configure message hygiene and security options
  • implement and manage Exchange Online deployments
  • monitor and troubleshoot Exchange Server 2016
  • secure and maintain Exchange Server 2016.


Although not required to have any previous experience of Exchange, delegates must have:

  • at least two years’ experience of administering Windows Server 2012 R2/2016 and an understanding of planning, designing and deploying it
  • a minimum of two years’ experience of working with Active Directory Domain Services
  • two, or more, years’ experience of name resolution (including DNS)
  • knowledge of TCP/IP, networking concepts and security concepts such as authentication and authorisation
  • an understanding of Simple Mail Transfer Protocol (SMTP)
  • a working knowledge of public key infrastructure (PKI) technologies, including Active Directory Certificate Services (AD CS).

Delegates who have attended Installing and Configuring Windows Server 2012 and Administering Windows Server 2012 should have all the prerequisite knowledge. 

What's covered?

Module 1: Deploying Microsoft Exchange Server 2016

  • Overview of Exchange Server 2016
  • Requirements and deployment options for Exchange Server 2016
  • Lab: Evaluating requirements and prerequisites for an Exchange Server 2016 installation
  • Lab: Deploying Exchange Server 2016

Module 2: Managing Microsoft Exchange Server 2016 servers

  • Exchange Server 2016 management
  • Overview of the Exchange 2016 mailbox server
  • Configuring mailbox servers
  • Lab: Creating and configuring mailbox databases
  • Lab: Deploying Exchange Server 2016

Module 3: Managing recipient objects

  • Exchange Server 2016 recipients
  • Managing Exchange Server recipients
  • Managing address lists and policies on the mailbox server role
  • Lab: Managing recipients
  • Lab: Managing public folder mailboxes
  • Lab: Managing Exchange Server email address policies
  • Lab: Managing address lists and address book policies

Module 4: Managing Microsoft Exchange Server 2016 and recipient objects by using Exchange Management Shell

  • Overview of the Exchange Management Shell
  • Managing Exchange Server 2016 by using Exchange Management Shell
  • Lab: Using Exchange Management Shell to manage recipients
  • Lab: Using Exchange Management Shell to manage Exchange Server

Module 5: Implementing client connectivity

  • Configuring client access services in Exchange Server 2016
  • Managing client services
  • Client connectivity and publishing of Exchange Server 2016 services
  • Configuring Outlook on the web
  • Configuring mobile messaging on Exchange Server 2016
  • Lab: Configuring certificates for client access
  • Lab: Configuring client access options
  • Lab: Configuring custom MailTips
  • Lab: Configuring Outlook on the web
  • Lab: Configuring Microsoft Exchange ActiveSync

Module 6: Managing Microsoft Exchange Server 2016 high availability

  • High availability on Exchange Server 2016
  • Configuring highly available mailbox databases
  • Configuring high availability of client access services
  • Lab: Creating and configuring a database availability group
  • Lab: Deploying a high availability solution for client access services
  • Lab: Testing the high availability configuration

Module 7: Implementing disaster recovery for Microsoft Exchange Server 2016

  • Implementing Exchange Server 2016 backup
  • Implementing Exchange Server 2016 recovery
  • Lab: Backing up Exchange Server 2016
  • Lab: Restoring Exchange Server 2016 data
  • Lab: Recovering a member of the database availability group (optional)

Module 8: Configuring message transport

  • Overview of message transport
  • Configuring message transport
  • Managing transport rules
  • Lab: Configuring message transport
  • Lab: Troubleshooting message delivery
  • Lab: Configuring transport rules and data loss prevention policies

Module 9: Configuring message hygiene and security

  • Deploying and managing Edge server for message security
  • Implementing an antivirus solution for Exchange Server 2016
  • Implementing an antispam solution for Exchange Server 2016
  • Lab: Deploying an Exchange Server 2016 Edge server
  • Lab: Configuring message hygiene features on Exchange Server 2016

Module 10: Implementing and managing Microsoft Exchange Online deployments

  • Overview of Exchange Online and Office 365
  • Managing Exchange Online
  • Implementing the migration to Exchange Online
  • Lab: Creating the Office 365 trial tenant
  • Lab: Managing recipient objects and Exchange Server settings in Office 365

Module 11: Monitoring and troubleshooting Microsoft Exchange Server 2016

  • Monitoring Exchange Server 2016
  • Troubleshooting Exchange Server 2016
  • Lab: Monitoring Exchange Server
  • Lab: Troubleshooting database availability
  • Lab: Troubleshooting client access services

Module 12: Securing and maintaining Exchange Server 2016

  • Securing Exchange Server with role-based access control
  • Configuring audit logging on Exchange Server 2016
  • Maintaining Exchange Server 2016
  • Lab: Configuring Exchange Server permissions
  • Lab: Configuring audit logging
  • Lab: Maintaining updates on Exchange Server 2016

Next step

To obtain course venues/dates and pricing please email your account manager, submit the enquiry form below or call us on 0845 647 0000*

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