Providing users with the devices and applications they need to be productive, managing them effectively and resolving problems can be a huge drain on IT.
While you can see the value of providing users with up-to-date technology and are keen to optimise quality of service, you may also be struggling to meet rising user expectations, the demands of supporting a dispersed workforce, and all with stretched resources.
Could as-a-service delivery provide the answer?
Total can help you evaluate and implement HP Device-as-a-Service (DaaS). HP DaaS provides you with the device, break-fix support, analytics, pre-failure alerts and optional management for a fixed monthly fee. It enables you to right-size devices to users, avoid downtime by pre-emptively resolving failures and, optionally, off-load some of the day-to-day management of users and devices.
Total can also help you take things further with a menu of services, from implementing modern management to providing a fully managed service, that will enable you to deliver end-user computing as a service – in the way that best suits your organisation.
“It’s reduced call desk tickets by around a fifth and overall that’s increased workforce productivity . . . I’d absolutely recommend HP DaaS, from start to finish it was a very easy and seamless process.”