Managed Services
A range of services that offer solutions to day-to-day technology management, allowing your business to focus on doing what it does best, growth and success.
Why Work With Total?
Our managed service provision allows you to focus on your business goals and objectives, while we take care of all your IT needs behind the scenes. Our team of experts is dedicated to providing the support you need, whether it's functional assistance, platform management, or infrastructure maintenance.
With our tailored service, we ensure that your business is fully supported, enabling you to smoothly run your daily operations without any interruptions. Let us handle the technical aspects while you concentrate on growing your business and achieving success.
Highly experienced Team
Roadmap
Accreditations
Lifecycle Management
Delivering Results
Managed Service Customers
Tickets Resolved
Resolved within SLA
Free Managed Service Assessment
Let’s begin with a discovery call to discuss your IT and business goals. This helps us to understand where you are now, where you want to get to and what needs to be done to get you there.
In the initial discovery call, we will cover:
If you are interested in receiving a no-obligation IT strategy assessment, please fill-out this form and one of our specialists will be in-touch soon.
Any personal data herein are processed in accordance with UK data protection legislation. All feasible security measures are in place – the internet is not 100% secure medium. Further details are available on this website and/or from Total.
Taking Care of Technology
There's a greater demand than ever for businesses to utilise technology and we are here to make that process simple. Find out how we supported Direct Line Group during a challenging pandemic, and how we continue to work together.
What We Do
Lifecycle Services
Business Continuity
environment live.
Service Desk
Break Fix/TPM
Security Management
Platform Management
Monitoring
and secure.
Managed Services Overview
We pride ourselves on having the right people, processes, and technology to manage your infrastructure effectively. We're committed to providing rapid response, minimising downtime, optimising performance, increasing productivity, reducing risk and lowering operational costs.
Through Total you can draw on the expertise of an experienced UK based team of IT professionals who will make your business, our business. Our tailored service ranges from complementing your IT team through to a comprehensive suite of services.
Whether you choose an individual service or a combination to create a more comprehensive managed service, rest assured it will free up your teams giving them the breadth to focus on core business requirements.
Matthew Poulter
Head of Core Technology,
Direct Line Group
At the outset of the global pandemic, we made the decision to rapidly move our workforce home. We needed to stand-up a new supply chain and fulfilment capability to support this urgent need, working with a partner that could rapidly deliver this need and supporting our dynamic and evolving requirements.
Total, were chosen due to their proven capability, agility, and flexibility with commercially structuring this arrangement in a fair and competitive manner. Within 72 hours of signing our initial agreement, and beyond our expectations, the supply chain and fulfilment centre had been stood up and the first batch of equipment was being shipped out to our key and vulnerable colleagues – providing them with the equipment required to continue to support our customers during a very trying time.
Over the subsequent twelve months, Total has shipped over 100k items to our workforce – allowing us to rapidly, and ahead of the market, ensure we could continue to support our customers with our full range of services.
Case Studies
We measure our success on positive outcomes and customer excellence.
DLG needed to quickly shift from an office-based organisation to the vast majority of its employees working from home. DLG chose Total to support them on their journey.
Following an internal IT assessment, it was clear the organisation was facing challenges. It became critical to prioritise the planning and delivery of a fully managed IT service.
SPAR UK’s central office needed a technology provider that could act as a reliable, trusted partner, and work as a one-stop shop to meet the company’s IT needs.
Services Overview
Discover more about any of Total’s essential IT services backed by experienced professionals.
Managed Services
Managed services to help you improve
IT management and support.
Managed Services Case Studies
