Despite vendors’ continuing efforts to simplify management, it seems harder than ever to maintain a performant infrastructure that meets your organisation’s technological needs.

Why is this?

Typically, it’s a combination of factors: increasing internal expectations of service, expanding hours of operation, the diversity of technologies in use, their greater technical complexity, the new management challenges of cloud/hybrid, and the extension of IT’s responsibility into a variety of non-traditional areas, combined with the ongoing difficulty of attracting and retaining skilled IT staff.

How we can help

Total has the people, processes and technology to help you manage your infrastructure effectively – addressing issues rapidly, minimising downtime, optimising performance, increasing productivity and reducing operational costs.

Through Total you can draw on the expertise of a UK team of experienced IT professionals for key management and support work.   

The service is tailored to meet your needs and ranges from augmenting your IT team with third line and out of hours support through to taking proactive responsibility for as much of your infrastructure as you want.

You can choose individual services, like Azure Management or Break-Fix Maintenance, or combine elements to construct a more comprehensive managed service centred around Service Desk.

A partner you can rely upon

Specialist UK team of certified IT professionals

Services available up to 24 hours a day, every day of the year

High-level accreditations + excellent vendor relationships

ITIL compliant service delivery processes and service governance 

ISO 27001 (Information Security Management System) certified

The experience of having done it all before 

“Total take day-to-day care of all our IT management, support and infrastructure around the clock, twenty-four by seven, which is brilliant.”
See and hear how we helped others
Mick George
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Kreston Reeves
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Talk to Total

To learn more contact your account manager, submit the enquiry form below or call us on 0345 647 0000*

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