Exchange to Office 365 Migration

Remove risk and uncertainty from your Exchange to Office 365 migration with this project service.

Total will create and configure your new Office 365 environment, customise it and manage the migration of mailboxes and data from your existing platform. It provides you with the benefit of a seamless, trouble-free migration, best practice implementation tailored to your needs and the expertise of an experienced consultant, with face-to-face knowledge transfer. 

Why would you want it?

Office 365 is a cloud service from Microsoft that provides hosted Exchange, the full Office suite as well as Lync web conferencing and collaboration tools, personal storage, malware protection and spam filtering on a subscription basis.  

For many organisations Office 365 provides a more scalable, resilient and accessible messaging and collaboration platform than an on premise infrastructure – and at a lower cost.  

However while in theory straight-forward, in practice most Office 365 migrations contain their own challenges and nuances. Potential difficulties that are best pre-empted by a tailored and personal approach.  

And with email critical to the productivity of every employee, migration is something that you cannot afford to get even a little bit wrong.

With Total’s Exchange to Office 365 Migration service you get:   

  • the expert advice of a highly experienced consultant
  • help choosing the right subscription option
  • a well-planned, managed migration
  • an optimised, best practice implementation
  • customised to meet your precise needs
  • trouble-free and seamless transition
  • fully documented with face-to-face knowledge transfer.

What Total do

An Exchange to Office 365 Migration is typically composed of 7 steps.

1 Requirements capture
To enable Total to provide you with a clear price for your migration, an experienced consultant will help you to understand the best subscription option for you and discuss the migration options and requirements with you as part of Total’s (non-chargeable) pre-sale engagement. 

2 Scoping
For complex environments a formal scoping exercise of on-site assessment and analysis will ensure that all potential issues are anticipated and allowed for within the formal proposal.

3 Provisioning
Creation and configuration (done remotely) of your customised Office 365 environment. This will include the creation of any custom domains and, if required, the setting up of advanced features such as multi-factor authentication, single sign-on, message encryption, disclaimers and Lync integration.

4 Migration preparation
Based upon the agreed migration path, Total’s consultant will set-up user accounts or Active Directory synchronisation and then define and agree a sequential migration process.  

5 Migration
Responsibility for this stage will be agreed prior to project commencement but many customers wish to undertake the migration of mailboxes and data themselves in accordance with the process established in Step 4. Where this is the case Total’s consultant will work with your system administrator to migrate the first few mailboxes.  

6 Finalisation
Following migration Total’s consultant will retire your old messaging system and conduct a technical tidy-up.  

7 Knowledge transfer
The final step involves provision of technical documentation and a face-to-face knowledge transfer to equip your system admin with the know-how to manage your Office 365 implementation.


Successful migration requires:

  • a minimum of Outlook 2007 SP3 and Windows 7
  • a supported DNS host
  • administrator access to relevant systems.

Why Total?

Total Computers is a Microsoft Partner with Gold level competency. More importantly, Total’s Office 365 migration consultants are all Microsoft certified Office 365 specialists with at least 3 years’ experience of Office 365, Exchange Server and Directory Services, across both small and large organisations.  

What next?

Total can help you to decide whether Office 365 is right for your organisation with:

  • a preliminary discussion with an Office 365 consultant
  • a free 30 day trial of Office 365
  • access to Total’s demo environment, where you can see how Office 365’s component elements link together.

To request a discussion, trial or demonstration contact your account manager, submit the enquiry form below or call us on 0345 647 0000*

Case Studies

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Microsoft Exchange to Office 365 Migration Factsheet
Microsoft Exchange to Office 365 Migration Factsheet Download PDF

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