Support & Management

With expanding hours of operation, increasing technological complexity, combined with the additional challenges of managing a cloud or hybrid infrastructure, and the extension of IT’s responsibilities into operational technologies, it’s becoming impossible to maintain a performant infrastructure on your own. What then is the best way for you to manage your infrastructure? 

Total can help you to manage your infrastructure with reactive services as well as proactive monitoring and/or management, outside core hours or full time.  

Infrastructure Support and Management services range from specialist third and fourth line support through to full management with similar options available for Citrix Support. Total can also relieve you of the burden of user support with a UK based service desk and desk side support.   

As well as providing you with Break-Fix Hardware Maintenance, Total can also deliver specialist Cisco Support