Infrastructure Services

Building a strong foundation for your digital success

Why Work With Total


Ensures both hardware and software are configured, as per industry best practice, to give peace of mind in what companies have and what they use

Digital Workplace

Futureproof the workplace to ensure teams are able to operate effectively wherever they are

Reduce Costs

The audit helps identify the key areas where to save money and where to better invest elsewhere. Allowing companies to plan their IT spending

Improve Data Security

An opportunity to redesign or strengthen poorly designed or ineffective technology, helping to future-proof new or existing systems

Business Alignment

With no one size fits all approach, Total provides the best-fit recommendations that match evolving business priorities
Many businesses are frustrated with the efficiency of their IT. However, it is too complicated and time-consuming for them to review it themselves without diving deep into their IT set-up's technical aspects. Our aim is to encourage businesses of all sizes to use our experience in helping them ensure their IT environment is in line with industry best practices, offering peace of mind that their infrastructure is fit for purpose.
Martin Scudder
Infrastructure Presales Specialist

Free Infrastructure Assessment

Let’s begin with a discovery call to discuss your IT and business goals.  This helps us to understand where you are now, where you want to get to and what needs to be done to get you there.

In the initial discovery call, we will cover:

  • Review of your current IT challenges 
  • Understand your people, processes and systems 
  • Short, medium and long-term business goals 
  • Sharing other customer success stories 

If you are interested in receiving a no-obligation IT strategy assessment, please fill-out this form and one of our specialists will be in-touch soon.

Any personal data herein are processed in accordance with UK data protection legislation. All feasible security measures are in place – the internet is not 100% secure medium. Further details are available on this website and/or from Total.

Taking Care of Technology

There's a greater demand than ever for businesses to utilise technology and we are here to make that process simple.

What We Do

Server & Storage

Everything has a lifespan, and that’s no different for the technology running your business.


The risk of downtime and service dropouts doesn't have to be your problem.

Datacentre Modernisation

In a rapidly changing landscape, the demands on your data centre is greater than ever before.

Network & Security

Focus on your business goals and objectives, while we manage all things IT behind the scenes.

There is no one size fits all when it comes to technology

The key to a good design is flexibility. In order to address your changing needs, solutions can’t be rigid.

Doing more with less has been at the heart of our approach at Total for years but it has never been more appropriate. Data is more important than ever but it’s also more at risk from attack than ever before. We know that and our holistic approach brings together experts in all fields to ensure these concerns are at the heart of our recommendations. Our aim is to understand what matters to you and your organisation and address that and more. We work with the industry’s leading vendors in key areas to always ensure best of breed solutions while our engineers will ensure designs and installations follow best practise for the highest levels of professionalism to give you peace of mind.

Infrastructure Services Overview

With Total’s Infrastructure Support or Management service you will benefit from:

  • Improvements in infrastructure uptime and performance
  • UK based service delivery team
  • Support staff certified to a minimum of MCITP 
  • Escalation path for troublesome issues
  • Use of enterprise-class service management tools
  • Predictable on-going cost
  • Delivered to a planned Service Level Agreement
  • ITIL and ISO 20000 standard service delivery

Paul Perkins

Director of Technology,
The British Horse Society

We have had to do a major restoration once because a patch was applied to our live CRM system in error. In the past, I’ve worked with big IT organisations whose first response to any question is to pull the contract out – I detest that. With Total, even before we started the RFP we had conversations with them about how we were worried about our existing backup and DR, and Total gave us a lot of help to ensure we weren’t at risk.

I would absolutely recommend Total. Their approach is fantastic, and their people are really, really easy to deal with. I’m really confident in the backup and DR solution, and it’s good that I can give that confidence to our management and trustees.

Case Studies

We measure our success on positive outcomes and customer excellence.

DLG needed to quickly shift from an office-based organisation to the vast majority of its employees working from home. DLG chose Total to support them on their journey.

Following an internal IT assessment, it was clear the organisation was facing challenges. It became critical to prioritise the planning and delivery of a fully managed IT service.

SPAR UK’s central office needed a technology provider that could act as a reliable, trusted partner, and work as a one-stop shop to meet the company’s IT needs.


Services Overview

Discover more about any of Total’s essential IT services backed by experienced professionals.

Managed Services Fact sheet

Managed services to help you improve
IT management and support.

Strategic Infrastructure Partners

Managed Services
Managed Services
Managed Services
Managed Services
Managed Services
Managed Services