Lifecycle Services

Total can help you implement a Lifecycle Services Management solution easily, effectively and practically zero-touch

Effective IT lifecycle management can be very time-consuming and costly

Everything has a lifespan, and that’s no different for technology. When an item becomes obsolete it can be frustrating to work with – for you and your customers alike.

Our team of experts will make IT lifecycle management hassle-free, ensuring your technology is working at its optimum performance level, so that you can do the same with your people.

Why Use Total?

  • Managed from start to finish
  • Logistical expertise
  • High-level vendor accreditations
  • Extensive experience
  • Value for money service

How Total Can Help

Total can help you make lifecycle management easy, effective and practically zero-touch.

When sourcing our products, we ensure a long sustainable lifecycle so you can get the most out of your technology. Keeping hardware up-to-date and reliable, as well as recycling and refurbishing old devices means we keep customers happy and provide a clean environmental footprint.

Device management and sourcing can be a challenge to keep on top of for most businesses. When devices need replacing or repairing we are here to support you through our variety of comprehensive services. Total work closely with our partners and vendors to ensure that the end-of-life products are managed and recycled in the correct way.

Understanding the needs of all our customers allows us to give personalised advice and bespoke our services to overcome challenges. Working efficiently and effectively, we get to the root of the problem and address it with the appropriate solution. From asset management to technology supply, Total has you covered in all areas.

See how we helped Direct Line Group in this video

See the core structure of lifecycle services and how it can change the way a business functions.

Lifecycle Services

Device Deployment
Asset Disposal
Microsoft 365

What we do

Total offers a wide variety of services to configure new end user, networking and data centre equipment. You benefit from professional configuration work undertaken in a controlled environment plus quicker and easier, straight from delivery, deployments.

What it includes

  • Imaging (and image storage)
  • Upgrading RAM
  • Replacing hard drives with SSD (+ OS transfer)
  • Keyboards changed to another language
  • Bespoke builds
  • OS downgrades or upgrades
  • assigning domain settings and AD group policies 
  • Bench testing 
  • Asset tagging and warranty registrations

Free Lifecycle Services Assessment

Let’s begin with a discovery call to discuss your IT & business goals.  This will enable us to understand where you are now, where you want to get to and what needs to be done to get you there.

In the initial discovery call, we will cover:

  • Review of your current IT challenges 
  • Understand your people, processes and systems 
  • Short, medium and long-term business goals 
  • Sharing other customer success stories 

If you are interested in receiving a no-obligation IT strategy assessment, please fill-out this form and one of our specialists will be in-touch soon.

Any personal data herein are processed in accordance with UK data protection legislation. All feasible security measures are in place – the internet is not 100% secure medium. Further details are available on this website and/or from Total.

Taking Care of Technology

There's a greater demand than ever for businesses to utilise technology and we are here to make that process simple.

Matthew Poulter

Head of Core Technology
Direct Line Group

At the outset of the global pandemic, we made the decision to rapidly move our workforce home. We needed to stand-up a new supply chain and fulfilment capability to support this urgent need, working with a partner that could rapidly deliver this need and supporting our dynamic and evolving requirements.
Total, were chosen due to their proven capability, agility, and flexibility with commercially structuring this arrangement in a fair and competitive manner. Within 72 hours of signing our initial agreement, and beyond our expectations, the supply chain and fulfilment centre had been stood up and the first batch of equipment was being shipped out to our key and vulnerable colleagues – providing them with the equipment required to continue to support our customers during a very trying time.
Over the subsequent twelve months, Total has shipped over 100k items to our workforce – allowing us to rapidly, and ahead of the market, ensure we could continue to support our customers with our full range of services.

Case Studies & Resources

Learn more about the work we do and the people we do it for...


Direct Line Group

DLG needed to quickly shift from an office-based organisation to the vast majority of its employees working from home.


Girlguiding was nearing the end of its IT-managed service contract and was keen to improve the quality of service it was receiving.


Total moved Homebase to a new data centre, as well as undertaking a complex AD domain separation and migration to Office 365.

Security Management

Discover more about Total’s essential Security Management services, designed with you and your business needs in mind.

Managed Services Overview

Managed services to help you improve
IT management and support.

Managed Services Case Studies