Platform Management

Platform as a Service provides your support teams with new capabilities, without the cost of recruiting additional skills.

Obtain the best in Enterprise-Class Support, without the added Cost

Leverage TCN’s knowledgeable and friendly 3rd line team for the on-going support as you adopt new technology or the supporting of your IT systems so that you can focus on attaining your strategic initiatives. Our proven approach allows our support team to get up to speed quickly so the risk of chain is minimised. We’ll become an extension of your team, and get to know all of your business functions, processes and pain points.

Why Use Total?

  • Proven service transition methodology
  • Removes single points of failure related to staff abscence
  • High-level vendor accreditations
  • Extensive experience
  • Value for money service

How Total Can Help

Whatever your issue is, we're here to help. If you are dealing with a merger, acquisition, or divestiture, implementing new technology, or trying to get the most out of your current IT investments, we have the solutions and expertise to assist you in managing and maintaining your systems across on-premises, cloud-based, and hybrid platforms.

We can provide responsive, cost-effective services to assist your IT team when dealing with complex issues, or we can proactively manage and monitor your systems.

    platform management

    Free IT Strategy Assessment

    Let’s begin with a discovery call to discuss your IT & business goals.  This will enable us to understand where you are now, where you want to get to and what needs to be done to get you there.

    In the initial discovery call, we will cover:

    • Review of your current IT challenges 
    • Understand your people, processes and systems 
    • Short, medium and long-term business goals 
    • Sharing other customer success stories 

    If you are interested in receiving a no-obligation IT strategy assessment, please fill-out this form and one of our specialists will be in-touch soon.

    Any personal data herein are processed in accordance with UK data protection legislation. All feasible security measures are in place – the internet is not 100% secure medium. Further details are available on this website and/or from Total.

    Taking Care of Technology

    There's a greater demand than ever for businesses to utilise technology and we are here to make that process simple.

    Matthew Poulter

    Head of Core Technology,
    Direct Line Group

    platform management

    Exceptional customer service and very technically proficient support means Total stands tall amongst PaaS providers. Our asset management solution developed using the Datto Autotask platform complimented with a PowerBI dashboard and analytics view provides real-time visibility to our growing and dispersed device estate.

    Case Studies & Resources

    Learn more about the work we do and the people we do it for...


    Direct Line Group

    DLG needed to quickly shift from an office-based organisation to the vast majority of its employees working from home.


    Girlguiding was nearing the end of its IT-managed service contract and was keen to improve the quality of service it was receiving.


    Total moved Homebase to a new data centre, as well as undertaking a complex AD domain separation and migration to Office 365.

    Services Overview

    Discover more about any of Total’s essential IT services backed by experienced professionals.

    Managed Services Overview

    Managed services to help you improve
    IT management and support.

    Managed Services Case Studies