Platform Management

Platform as a Service provides your support teams with new capabilities, without the cost of recruiting additional skills.

Obtain the best in Enterprise-Class Support, without the added Cost

Leverage TCN’s knowledgeable and friendly 3^rd line team for the on-going support as you adopt new technology or the supporting of your IT systems so that you can focus on attaining your strategic initiatives. Our proven approach allows our support team to get up to speed quickly so the risk of chain is minimised. We’ll become an extension of your team, and get to know all of your business functions, processes and pain points.

Why Use Total?

Proven service transition methodology
Removes single points of failure related to staff abscence
High-level vendor accreditations
Extensive experience
Value for money service

How Total Can Help

Whatever your issue is, we're here to help. If you are dealing with a merger, acquisition, or divestiture, implementing new technology, or trying to get the most out of your current IT investments, we have the solutions and expertise to assist you in managing and maintaining your systems across on-premises, cloud-based, and hybrid platforms.

We can provide responsive, cost-effective services to assist your IT team when dealing with complex issues, or we can proactively manage and monitor your systems.

Free IT Strategy Assessment

Let’s begin with a discovery call to discuss your IT & business goals. This will enable us to understand where you are now, where you want to get to and what needs to be done to get you there.

In the initial discovery call, we will cover:

Review of your current IT challenges
Understand your people, processes and systems
Short, medium and long-term business goals
Sharing other customer success stories

If you are interested in receiving a no-obligation IT strategy assessment, please fill-out this form and one of our specialists will be in-touch soon.

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Taking Care of Technology

There's a greater demand than ever for businesses to utilise technology and we are here to make that process simple.

Matthew Poulter

Head of Core Technology,
Direct Line Group

Exceptional customer service and very technically proficient support means Total stands tall amongst PaaS providers. Our asset management solution developed using the Datto Autotask platform complimented with a PowerBI dashboard and analytics view provides real-time visibility to our growing and dispersed device estate.