Monitoring

You're not alone, downtime poses a risk to any business but Total can proactively minimise the potential impact.

We can help you spot and eliminate potential threats or issues and deal with them

Total's monitoring solution works to continuously observe the overall stability and security of your network looking for early warning signs, before impacting your business.

Why Use Total?

  • 24 hours a day, every day of the year
  • Specialist UK certified IT professionals
  • ISO 27001 certified
  • ITIL aligned service delivery processes
  • ISO 9001 

How Total Can Help

Let Total monitor your network and infrastructure in real-time avoiding critical security and operational issues.

Total will work with you to optimise the IT infrastructure by continuously measuring elements such as the performance of servers, network, storage, business applications and cloud services. This will ensure you meet business objectives whilst your IT assets provide maximum value.

We effectively manage areas such as:

  • Event Cataloguing
  • Service Desk Access
  • Service Management
  • Public Cloud Monitoring
  • System Monitoring
  • Alert Management 
  • Customer Dashboard
  • System Reporting
  • System Discovery

A full, customised monitoring schedule will be agreed taking into consideration actions such as trigger thresholds and responses. Total provides a comprehensive and sophisticated toolset that will create an alert on all key elements required. Advanced components can be included in addition to the standard monitoring service.

Free Monitoring Assessment

Let’s begin with a discovery call to discuss your IT & business goals.  This will enable us to understand where you are now, where you want to get to and what needs to be done to get you there.

In the initial discovery call, we will cover:

  • Review of your current IT challenges 
  • Understand your people, processes and systems 
  • Short, medium and long-term business goals 
  • Sharing other customer success stories 

If you are interested in receiving a no-obligation IT strategy assessment, please fill-out this form and one of our specialists will be in-touch soon.

Any personal data herein are processed in accordance with UK data protection legislation. All feasible security measures are in place – the internet is not 100% secure medium. Further details are available on this website and/or from Total.

Taking Care of Technology

There's a greater demand than ever for businesses to utilise technology and we are here to make that process simple.

Jonathan Stump

CEO,
Mick George

Total take day-to-day care of all our IT management, support and infrastructure around the clock, twenty-four by seven, which is brilliant.

Case Studies & Resources

Learn more about the work we do and the people we do it for...

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Direct Line Group

DLG needed to quickly shift from an office-based organisation to the vast majority of its employees working from home.
London,,Uk,-,May,11th,2018:,Girlguiding,Headquaters,In,Central

Girlguiding

Girlguiding was nearing the end of its IT-managed service contract and was keen to improve the quality of service it was receiving.
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Homebase

Total moved Homebase to a new data centre, as well as undertaking a complex AD domain separation and migration to Office 365.

Services Overview

Discover more about any of Total’s essential IT services backed by experienced professionals.

Managed Services Overview

Managed services to help you improve
IT management and support.

Managed Services Case Studies