A Total Approach to JML
What are some of the key implications a business may face when a colleague either joins, moves, or leaves?
Joiners, Movers, Leavers
JML refers to joiners, movers and leavers. In a business environment, that relates to employees who are in the process of either joining the organisation, moving within the business (such as internally, or through a promotion) or making the decision to depart. Good JML processes are a recurring need for all organisations. Business processes must therefore be in place to sufficiently cater for those needs and mitigate any loss of opportunities or time due to team or organisational changes.
Broadly, the key stages of the JML process are...
New starters in the business, needing systems configured.
Current members of staff moving between departments.
Members of staff departing the business, needing removal from company systems.
Hardware delivery to home users
Collection of devices from leavers
of new starters have a bad experience related to IT hardware and account setup on day one
of staff turnover occurs in the first 45 days which costs companies time and money
of staff that don't have an onboarding process fail to achieve expected results
The core components of JML and how it fits into your business
At Total, we provide asset management and tracking of all of our managed devices, as well as device visibility through a live stock dashboard. Lifecycle of new and existing devices. Home Working packs. JML (Joiners, Movers, Leavers); Distribution; Configuration; Next business day device swap out; Device metrics and user experience; Advanced Swap.
Our managed service provision allows you to focus on your business goals and objectives, whilst we manage all things IT behind the scenes. Whether it is functional support, platform management, or perhaps infrastructure management, our service is tailored to support your business and designed to handle the daily operations of your environment. Get in touch and see what we can do for you today.
Total offers flexible finance options; allowing for the offset of emissions from new devices. We are committed to becoming a sustainable organisation and have developed a Corporate Social Responsibility strategy as we look to outline our key objectives. As we seek to protect our community, whilst consequently protecting and enhancing our environment, we seek to drive a more viable balance between profitability and the long-term interests of the environment, its employees, trade suppliers and sub-contractors and the general public.
Our four key areas of CSR are:
- Environmental impact
- Supply chain and marketplace
- Community investment and social impact
- Employment practices
Automates the provision of Windows and Mac devices direct to end users anywhere in the world. Device compliance, security and patching from Intune and JAMF. Since our acquisition of OverBright, a specialist provider of cloud and digital transformation services, progressive work has been invested into the automation field as well as in developing our IT solutions and service capabilities.
At Total, we can automate the process from an end-to-end perspective. If you're in need of support, get in touch today to see what we can do.
Warranty and repairs; next business day device swap; bounded stock and warehousing; device wipe, restock or recycle. We can help make Break Fix and Third party maintenance easy, reducing business downtime and minimising the risk of impact or hardware failures, meaning your technology can be fixed or replaced within an agreed time frame, with quick turnaround times.
With well over a hundred successful workspace projects delivered last year alone, Total's consultants have the experience and expertise to help your business run smarter.
Is managing technology a drain on time and resources in your business today?
The answer is Yes. Managing technology within any organisation is a burden on time and resources and therefore negatively affects financials and results performance. Here are four examples of how Lifecycle Services impact individuals and functions in your business today.
The Impact on HR Teams
Team mate satisfaction and productivity is often critical to the functioning of organisations. There are no second chances for first impressions when it comes to how your teams feel about working in your business.
The Impact on IT Services
Your IT teams are often the last to know of upcoming changes to people movements. Here are some of the key challenges the IT team will face without an effective JML process in place.
IT Asset Management
When technology lifecycle services are impacted through lack of proactive planning and communication, the bottom line takes a bigger hit than you may think.
The Bottom Line
Operations is one of the key areas which can be affected when lifecycle management processes are disrupted. Preparation is therefore paramount to the bigger picture ahead.
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Direct Line Group Workspace Refresh
Northampton General Hospital Product Supply
Total Services Portfolio
A new supply-chain and fulfilment capability to support a post-pandemic future.
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Lifecycle Service Partners
Let’s begin with a discovery call to discuss your IT & business goals. This will enable us to understand where you are now, where you want to get to and what needs to be done to get you there.
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