Case Studies

We measure our success on positive outcomes and customer excellence

We support digital transformation by delivering the latest in innovation and technology solutions through technical expertise and service management.
Kevin Goodall
Chief Revenue Officer

Direct Line Group

Total move over 9,000 office based employees to remote working in weeks.

DLG needed to quickly shift from an office-based organisation, to the vast majority of its employees working from home. It chose Total for its ability to respond rapidly, its flexibility and its competitive pricing. Total provides a complete service encompassing procurement, configuration, deployment and support of IT to DLG’s home workers, and has delivered more than 100,000 items.


Direct Line Group

DLG needed to quickly shift from an office-based organisation to the vast majority of its employees working from home.
Total have helped us with a number of transformative projects, which have all gone smoothly, including migrating over 400 mailboxes to Microsoft 365 and Exchange Online, and implementing a new cloud-based Mitel phone system.
Martin Wilson
IT & Projects Manager


Girlguiding was nearing the end of its IT-managed service contract and was keen to improve the quality of service it was receiving.


Total moved Homebase to a new data centre, as well as undertaking a complex AD domain separation and migration to Office 365.
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Knight Frank

Knight Frank, global estate agency, residential and commercial property consultancy was looking to update their hardware and software across 85 offices in the UK.

Kreston Reeves

As a growing business, Kreston Reeves needed an IT partner that could provide strategic advice and would be able to help it handle the complexities of mergers with other firms.
Magellan Robotech

Magellan Robotech

Magellan Robotech needed to replace its storage array, to keep up with the business’ demands for performance and efficiency, and improve its storage capabilities.

Mercer & Hole

After losing their IT Manager it quickly became apparent that they had several IT issues with a poorly designed and aged IT infrastructure that wasn’t aligned to business needs.

Mick George

Previously, Mick George managed their IT in-house, but this was being neglected and was proving difficult to maintain. IT needed to be prioritised to enable the growth plans of the business.
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Northampton General Hospital

Total is helping Northampton General Hospital to realise its vision of being information led, providing staff with user-friendly access to the digital information they need to be as productive as possible.
Lambo Edit


Spandex, a major supplier for the graphics industry, selected Total to provide break-fix maintenance at sites across Europe.
Spar Image


SPAR UK’s central office needed a technology provider that could act as a reliable, trusted partner, and work as a one-stop shop to meet the company’s IT needs.