An essential tool in achieving productivity and maintaining strong working relationships

Cloud based platforms and latest innovations available to your teams wherever they work

Unified communications (UC)/collaboration solutions provide and combine multiple enterprise communications channels such as voice, video, team messaging, voicemail, and content sharing. This can include control management and integration of these channels. UC products and services can also be integrated with networks and systems, IT business applications and in some cases, consumer applications and devices.

Why Use Total?

  • Managed from start to finish
  • Logistical expertise
  • High-level vendor accreditations
  • Extensive experience
  • Value for money service

How Total Can Help

Are you looking to reduce license and operational costs while improving ROI and customer satisfaction? This sounds like the solution for you.

The easier your team can collaborate, the faster they can resolve issues and remain productive. Unified Communications guarantees colleagues, customers and business associates stay in touch while removing any gaps that may exist between teams; certifying that no matter where you work, you can still access the same secure system, equipped with all the relevant communication tools.

This service focuses on better productivity, reduced costs, stronger performance and an enhanced user experience. Also providing the flexibility that remote workers need to perform at their best.

Total, along with our strategic network of collaboration partners can ensure your experience integrating a collaboration solution in your business is seamless. Unified Communication platforms are offered over the cloud and are available to your teams wherever they are.

Free Collaboration Assessment

Let’s begin with a discovery call to discuss your IT & business goals.  This will enable us to understand where you are now, where you want to get to and what needs to be done to get you there.

In the initial discovery call, we will cover:

  • Review of your current IT challenges 
  • Understand your people, processes and systems 
  • Short, medium and long-term business goals 
  • Sharing other customer success stories 

If you are interested in receiving a no-obligation IT strategy assessment, please fill-out this form and one of our specialists will be in-touch soon.

Any personal data herein are processed in accordance with UK data protection legislation. All feasible security measures are in place – the internet is not 100% secure medium. Further details are available on this website and/or from Total.

Taking Care of Technology

There's a greater demand than ever for businesses to utilise technology and we are here to make that process simple.

Martin Wilson

IT & Projects Manager,

Total have helped us with a number of transformative projects, which have all gone smoothly, including migrating over 400 mailboxes to Microsoft 365 and Exchange Online, and implementing a new cloud-based Mitel phone system.

Case Studies & Resources

Learn more about the work we do and the people we do it for...


Direct Line Group

DLG needed to quickly shift from an office-based organisation to the vast majority of its employees working from home.


Audley Travel needed to create and deliver a bespoke software application to over a hundred new staff members.
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Knight Frank

Knight Frank, global estate agency, residential and commercial property consultancy was looking to update their hardware and software across 85 offices in the UK.

Services Overview

Discover more about any of Total’s essential IT services backed by experienced professionals.

Managed Services Overview

Managed services to help you improve
IT management and support.

Strategic Collaboration Partners